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Understanding personal listening approaches is essential to productive communication. Good communication skills in the workplace are one of the most important factors leading to successful teams, groups and organizations. Effective listening skills are crucial to communicating productively both inside and outside the organization. This workshop will help you become an active, purposeful listener in a wide variety of situations for more powerful communication. Learners will complete an online self-evaluation to learn about their preferred listening style and receive feedback on strengths and opportunities for improvement.

This workshop is ideal for all Kent State faculty and staff.

Through Listening with Purpose, you will:

• Explore factors that influence our listening abilities
• Learn the five approaches to listening
• Practice recognizing and using effective approaches for different listening situations
• Discover your own listening approaches
• Create action plan to help apply listening skills