麻豆传媒

Accountability

The Center for Corporate and Professional Development

Program ParticipantsSay the phrase, 鈥淲e need to hold people more accountable鈥 to your team and most of them will likely have a negative reaction. Why? Because for many, the connotation of the word 鈥渁ccountability鈥 was created by an unpleasant experience involving blame, coercion, criticism and more work. What we say we mean versus what they perceive is often contradictory.

The Center for Corporate and Professional Development

Accountability LadderIt seems that in every class I teach, I鈥檓 asked, 鈥淗ow can I get my direct reports to do what they are supposed to do?鈥 I hear comments like, 鈥淚 feel like I鈥檓 a babysitter鈥 or 鈥淣o one takes initiative鈥 or 鈥淓veryone comes in and dumps their problems on me and expects me to fix them.鈥 These comments are all too common. So how do we get our employees to take initiative and get the job done?