Position Title: Student Tour Guide
Location: May 4 Visitors Center - 147 Taylor Hall
Reports To: Assistant Director and Director of the May 4 Visitors Center
Hours:
Fall & Spring Semesters: 8-12 hours per week. Monday - Friday (9am - 5pm), occasional Saturdays (1pm - 5pm)
Summer: up to 28 hours per week. Monday - Friday (9am - 5pm), no weekends.
Job Overview:
As a Student Tour Guide, you will help to facilitate a great visitor experience at the May 4 Visitors Center, providing engaging and informative tours to visitors of all ages.
Key Responsibilities:
- Tours: Learn and present the story of May 4, 1970. Lead guided tours and tailor tour content to suit different audiences, including children, adults, and special interest groups
- Engage with audiences: Greet guests, answer questions, and deal skillfully with diverse visitors under a variety of circumstances
- Assist with events: Support special events, workshops, and educational programs as needed. Assist with the setup and breakdown of exhibits and events
- General housekeeping: Daily cleaning tasks, answer phones, research assignments
- Promote museum Initiatives: Inform visitors about upcoming events, membership options, and educational resources. Assist with marketing and promotional activities
Qualifications:
- Education: Current KSU student, preferably majoring in history, political science, education, peace and conflict studies, or related field
- Communication Skills: Excellent verbal communication skills, with the ability to engage a wide range of audiences
- Team Player: Ability to work collaboratively, and reliably, with museum staff and fellow guides, as well as independently
- Previous experience in education, public speaking, story telling, or customer service is a plus. Candidates should enjoy meeting and interacting with other people, and be personable, outgoing, and friendly.
What we offer:
- A work schedule built around your class schedule
- A supportive and interesting work environment that is close to your classes
- Experience in education, public speaking, and customer service
- An opportunity to help the spirit of May 4 live on
Application Process:
Submit a resume, two references, and a brief cover letter explaining your interest in the position to may4@kent.edu. Please include your expected graduation date and what experience and skills you’ll bring with you.
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