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Have trouble effectively dealing with workplace conflict? Ever feel like you spend too much time going around and around without any resolution?  Then, this is the course for you!

Guided by a self-assessment tool and practical exercises, you will:

• Discover their preferred conflict management style
• Learn how to distinguish between the different styles of conflict
• Gain practical experience in applying conflict styles
• Explore communication strategies

This workshop is ideal for all Kent State faculty and staff.

Research shows that one hour of proper planning saves 10 hours of ‘doing’.  This workshop explores the planning process and rationale behind making problem-solving and decision-making easier. Learners engage in the ‘basics’ of planning a project, focusing on step-by-step instructions and tools to help eliminate problems before they arise. Learners walk away with hands-on experience using various methods and techniques to construct an effective plan from the ground up.

This workshop is idea for supervisors and managers.

Through Planning Basics, you will:

We face change on a daily basis, whether at work or home. It can be one of the most difficult situations to handle, especially if we resist the change. This workshop provides an assessment and model that addresses concerns learners have while moving through the four phases (denial, resistance, exploration and commitment) of change. Learners will explore the four phases of change, pinpoint their current stage in the transition process and develop an action plan for managing change transitions.

This workshop is ideal for managers and experienced supervisors.

Building upon information learned in Part 1, this workshop explores methods for managers to enhance their directing and delegating skillsets using DiSC to adapt to other styles. They will discuss and write a plan on how to effectively engage an employee that has a different style from their own.

This workshop is ideal for managers and experienced supervisors.

This workshop utilizes the popular and proven DiSC methodology for understanding human behavior. Based on the work of behavior psychologist William Moulton Marston, DiSC has shown tremendous success in improving communication skills and directly improving the employee/supervisor relationship. Learners will complete an online assessment before the first workshop. DiSC results are reviewed during the classroom session. Discussion includes a general overview of DiSC management styles and their impact in the workplace.

This workshop is ideal for managers and experienced supervisors.

Building on material learned in Parts 1 and 2, learners explore the environments they create through their styles and learn to identify the motivational needs of others. They will discuss and construct a plan on how to effectively engage employees with motivational styles different from their own.

This workshop is ideal for managers and experienced supervisors.

Understanding personal listening approaches is essential to productive communication. Good communication skills in the workplace are one of the most important factors leading to successful teams, groups and organizations. Effective listening skills are crucial to communicating productively both inside and outside the organization. This workshop will help you become an active, purposeful listener in a wide variety of situations for more powerful communication.

The Institute for Excellence represents a new approach to self and organizational development. Born out of the Institute for Excellence in Leadership, this new method will facilitate development and excellence at all levels of the university by utilizing two related but unique programs tailored to the needs of the individual contributor and the administrator at Kent State. These two programs are typically year long development experiences requiring an application for potential participants to be considered.

How effectively do you establish and develop goals for your department or unit? This workshop takes a detailed look at seven important skill categories of effective goal setting. An assessment will be used to identify proficiency levels in goal setting, and explore the steps needed to achieve unit or department goals.  Learners receive input on their strengths and development opportunities.

This workshop is ideal for managers and experienced supervisors.

What is the ADEA? Or FLSA? How about ADAAA? Does your mind spin trying to keep up with constantly changing employment laws? Can you spot or prevent sexual harassment in the workplace? What should you do if a harassment complaint is brought to your attention? This workshop examines what supervisors and managers should know to maintain a working knowledge of federal and state laws/regulations that impact employment at Kent State.

Through Employment Law and Harassment Prevention, you will gain: